Policies

Advanced Booking

We highly recommend booking your treatment in advance to ensure that your preferred time and service is available.

 

Cancellation Policy

When you book an appointment we hold that time just for you. If you need to cancel or reschedule please do so no later than 6pm of the day prior to your appointment. A full 24 hour notice is required for multiple services, or for parties of two or more. Notification less than 12 hours will result in 50% charge of the value of the service you reserved.
All no shows or less than 12 hours will be charged at full value.

  

Health Conditions

Please notify us before booking treatments if you are pregnant, have allergies, high blood pressure, any physical ailments, or disabilities.  This will prepare us far in advance to provide the best possible treatment or therapy for you.  When receiving your treatment, we will address your needs based on your personal assessment.  We will speak to you about the temperature, pressure, and sequence of service we are providing.  You may also communicate to us how you are feeling during your service.  If there is anything you would like us to address please inform us.
 

Check-In

Please arrive 10 minutes before your first treatment to insure your full service. 
As we may be in treatment when you arrive we may leave an intake form for you in our relaxing waiting room or be with you shortly.  Allow extra time for traffic.  Please remember that each appointment is precisely timed, so if you arrive late, your treatment may be shortened or rescheduled.  If this happens, we will try to accommodate you, but we can not guarantee your full service.

Policy

Please mute all cell phones and be aware of other treatments going on.  An OSG Massage is professional and non-sexual.
All clients will be comfortably draped with a sheet during treatment.  Our Advanced bodywork may be performed with undergarments such as a bathing suit for this type of work.  Please inquire when booking if there are any concerns. 
Gratuities are discretionary and are completely optional.

   

What to expect

Combining a tranquil atmosphere and specialized holistic services with a mind body approach of a wellness center, 
An OSG Massage is a fusion of the best of both worlds. Transformation begins when entering our clandestine hide away. From the healing touch of our therapeutic and specialized massage, An OSG Massage provides all of our clients with the highest quality experience.


 

Gift Certificates

Gift certificates make an ideal year-round gift for any occasion.
Certificates may be purchased for dollar amount or treatment prices and are transferable, but non-refundable. 

   

Reservations

All of our services are offered by appointment, but walk-ins are welcomed. 
Scheduling may be done by calling us at (813) 962-4500.  We recommend you schedule appointments for multiple services and/or therapist at least one week in advance in order to accommodate your needs the best way possible.

Group Bookings

Although we specialize in individual healing we can personally arrange a small group booking which can accommodate up to 3 clients at a time. Tell us what works best for you as we are at your service to find the best time available at 813-962-4500. 



Facilities

An OSG Massage is a private oasis. Our experienced therapists customize treatments tailored to each client in order to support and honor physical and mental healing.  As you await your service, you can lounge in our relaxing waiting area and help yourself to a selection of complimentary teas, coffee, juice and water.  Our facility includes three treatment rooms, a shower area and a steam and infrared detoxifying sauna room.

Please refrain from bringing jewelry or other valuables since we are not responsible for the loss or damage to personal.  

Thank you and have An Oh So Good Day!
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